diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 5746413220
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This method replaces the need for a password or email login, making it convenient and easy to access your account.
Q2: What should I do if I am not getting OTP?
To fix this issue, first check your internet connection for a strong signal and wait for it to establish a proper connection. If you still don't receive the OTP, try clicking on send OTP again and wait for the allotted time to pass. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play smoothly. This should resolve any problems and ensure a successful gaming experience.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other comparable apps. Withdrawals are limited to earnings from gaming activities and do not include bonus funds. You can only withdraw the money you've earned through gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, taking up to 30 minutes. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can sometimes impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from gameplay with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To locate the issue, go to the settings and check your transaction history for any withdrawal requests. If the issue persists, your funds will be added to your wallet account within 24 hours, but if not, contact their care centre for assistance.
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